OUR PHILOSOPHY & STAFF

Everyone experiences difficulty and confusion at some point in life, and we are honored to partner with you to discover workable solutions, healthier relationships, and a deeper faith on your journey through these challenging times. 

To ensure that your experience with Response Care is beneficial,
we ask that you carefully read the following information:

PHILOSOPHY

Our counseling teams are committed to helping people live healthy lives. We believe, as you mature, you experience healthier relationships with God and others. We are committed to God, believing that He is the ultimate counselor, and we are the instruments used. The pastoral counseling offered at Response compassionately and competently integrates biblical truths with mental health concepts and techniques. This approach, we believe, will give you the greatest benefit on your journey.

STAFF / INTERNS

Our staff is made-up of caring volunteers who have experience in dealing with many of life’s toughest challenges. They invest in on-going training and supervision to provide you with the support you need.  Our Response team periodically uses the services of Mental Health professionals and interns. The professionals volunteer their time and are not acting under the auspices of their licenses.  The interns are working on graduate or undergraduate degrees and are trained and supervised by Response Care staff and their school program. 

SCHEDULING POLICIES

  • Each appointment is 50 minutes in length with the exception of families/couples. In these sessions, it will run 90 minutes to 2 hours. If you are late for the appointment, your session will still end at the scheduled time; if the helper is late, you will receive full session time.

  • Unless there is an emergency or an appointment needs to be rescheduled, please refrain from calling between sessions.

  • Groups are typically two (2) hours in length.

  • Please leave any messages with the secretary or on voice mail.

  • If you miss two sessions without notification, your case will be closed and your time slot will not be held open. You will be able to reschedule. However, your original time slot may not be available.

  • If you need to cancel or change an appointment, please contact the Response Care Center office 24 business hours in advance.

If Gull Lake schools are closed due to inclement weather, Response Care Center will also be closed.

Emergencies

If your helper or other team member is unavailable in an emergency, please use the emergency room of your hospital or contact one of the following 24 hour numbers for help.

  1. Borgess Hospital Mental Health // 269-226-5600

  2. U of M Psychiatry // 936-5900 or 1-800-525-5188

  3. Bronson Methodist Hospital // 269-341-6386

  4. Call a friend or relative

  5. Call the 911 emergency system.

  6. Psychiatric Center of Michigan, Psych. Assist // 1-800-537-7924

OUR HELPING PROCESS

Referrals

The goals of the helping process are to enable you to explore your thoughts, feelings, and behaviors, to facilitate your relationship with God, others, and develop whole-person wellness. These are best accomplished with open, honest communication in an atmosphere of trust and confidentiality. Understand, it is common to feel a wide range of emotions during this process. These are normal and may be valuable signs of progress. We invite you to explore with us ways to grow and change in a productive manner.

If for any reason your helper/facilitator is unable to work with you, they will make an appropriate referral.

Help Process

To begin the help process at Response Care Center, please read carefully and follow these steps:

Step 1: Print out the intake form.

Step 2: Complete and bring/mail documents to:

Response Care Center
9731 M-89
Richland MI 49083

Step 3: Call the Response Care Center office at (269) 629.0324 Monday-Thursday to schedule an appointment or ask about groups.

PLEASE NOTE:  Your paperwork must be received in our office before an appointment can be scheduled.